Devyora GRC Studio is a custom-built CRM that helps growing sales and operations teams run everything from first quotation to site visit and daily reporting — organized by role. Telecallers, dealers, and field staff register, get admin approval, then work inside modules tailored to their responsibilities, all measured through a single dashboard.
Role-based access for 6+ team roles: admin, telecaller, dealer, field staff, and more
Quotations & orders: create quotes, manage client groups, track revisions, and monitor confirmed vs lost deals
Telecaller operations: submit daily EOD reports, upload call recordings, and manage the sales pipeline
Site visits & field work: raise visit requests, approve visits, and coordinate on-ground teams from one place
Leads, reminders, and role-based workflows across 20+ CRM modules
Registration + admin approval flow so new telecallers and dealers are vetted before access
Unified dashboard for real-time visibility into team activity and outcomes
Devyora CRM is bespoke operations software built around how a real sales and field team works. Instead of forcing a generic CRM, it models the actual pipeline: quotations and orders, telecaller daily reporting, call recording uploads, site-visit requests and approvals, leads, and reminders — all gated by role. The result is one place to run sales and operations rather than a stack of spreadsheets and chat groups.
The platform supports 6+ distinct roles with different permissions and views. New telecallers and dealers register first and must be approved by an admin before they can sign in, keeping data and pipeline access controlled. Each role lands in workflows relevant to them — telecallers in EOD and calls, field staff in site visits, admins in oversight and configuration.
Sales users create quotations, organize clients into groups, track quote revisions, and monitor which deals are confirmed versus lost. This turns the quotation-to-order journey into structured, reportable data instead of scattered documents, so managers can see conversion health at a glance.
Telecallers submit daily end-of-day (EOD) reports, upload call recordings for quality and accountability, and keep their pipeline moving inside the CRM. Standardized reporting means managers get consistent daily signal on activity and outcomes without chasing manual updates.
Field work is handled as a first-class module: teams raise site-visit requests, admins or managers approve them, and on-ground staff are coordinated from a single dashboard. This closes the loop between office-based sales and field execution, which is often where operations teams lose visibility.
Everything rolls up into one unified dashboard spanning 20+ CRM modules, giving leadership a real-time view across roles. Built as a modern web application with secure authentication, role-based routing, and cloud hosting, the system is designed to scale as new roles, modules, and workflows are added.
Share your sector, timeline, and goals — we'll propose a stack and roadmap that fits.